Dropshipping and Fulfillment
Everything you need to know about our delivery
32 articles
- Do I need to have inventory?
- How does dropshipping work with Branvas?
- Can I auto‑fulfill my customer orders?
- What happens after I fulfill the customer order?
- How long does it take to fulfill an order?
- Can I ship internationally?
- What are the estimated shipping times?
- What are the shipping costs?
- Can I cancel an order after it has been placed?
- Can my customer cancel an order?
- What is the return policy?
- Do you provide tracking information for orders?
- Where do you ship from?
- What's included in branded packaging?
- What are the supported sales channels?
- How to set up shipping rate in Shopify
- Where is my branded logo printed?
- Do I need to pay for customs and duty?
- Is there a MOQ requirement?
- What should I do if my package is lost or shows delivered but wasn't received?
- What do I do if I receive a damaged or defective item?
- Will Branvas contact my customers directly?
- Why isn't my tracking number updating?
- What VIP packaging customization options are available?
- How to ensure smooth international delivery
- Can I sell my jewelry to customers in other countries?
- What address should I use in my store and sales channel settings?
- Out of stock and restocking: how to check availability
- Troubleshooting: my products are not appearing in my store
- Troubleshooting: my store order is not showing in Branvas
- Selling into the EU: GPSR responsible person, product testing and VAT
- Can I change the shipping address after an order is placed?